How DANA and QRIS Appear in Records
Our Privacy Policy covers details you provide during account creation, including your phone number, verification result and selected account settings. We also record transaction references needed to match deposits or withdrawals through DANA, OVO, GoPay, QRIS, bank transfer or a virtual account; these references help us
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check a payment without storing a wallet password. Device type, browser activity and security events may be used to keep an account session consistent across mobile and desktop. We retain records for the period needed for account service, dispute handling and legal duties. If you ask
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us to change or remove data, we may first confirm account ownership. Access to an account or a request for a particular service depends on local law, and we apply the policy where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.